Customer Queue Management, All In One
SkipTheWaits is queue management software that works wherever people queue — from restaurants to clinics, salons and retail stores.
Whether you serve ten customers a day or ten thousand visitors, our queue management platform runs a virtual waiting list customers join with a QR code, with live wait times and a notification the moment it's their turn — no app download required. Customer queue management in a single dashboard.
Explore pricing, browse industries, or read our queue management guides.
Built for businesses of every size
Secure Platform
Bank-grade encryption
No App Required
Customers just scan
Mobile Friendly
Works on any phone
2-Minute Setup
Live in no time
Reliable Notifications
Email & push alerts
Transparent Pricing
No hidden fees
Customers scan a QR code to join your queue instantly. No app download needed.
Share a direct link via SMS, WhatsApp, email or social media.
Allow parties of multiple people to join as a group with a single ticket.
Pause or close your queue at any time with a single tap.
Recall a customer who missed their turn without losing their place.
Customers see their real-time position and estimated wait time.
Customers get a browser push notification and an email the moment it's their turn.
Every customer's position recalculates instantly as others are served or leave.
Customers join and track via any mobile browser — nothing to install.
Track peak hours, average wait times, and customer throughput.
See average wait times across each hour of the day to spot peak demand.
Identify your busiest periods to optimise staffing levels.
Manage queues across multiple branches from a single dashboard.
Set the days and hours your queues are open so customers know when to join.
Generate a unique QR code and shareable link for each of your queues.
Call, serve, mark no-shows and restore customers — all from one screen.
A virtual queue system lets customers join a queue remotely — by scanning a QR code or opening a link — and track their position in real time, instead of standing in a physical line. SkipTheWaits is a virtual queue system that runs in any mobile browser with no app download.
Queue management software gives your staff a dashboard to call customers forward, serve them, and handle no-shows, while customers see live wait times and receive a notification when it is their turn. SkipTheWaits runs the customer side in the browser and the staff side in a single dashboard.
A QR code waiting list is a digital waiting list customers join by scanning a QR code. They enter their name, receive a ticket number and live position, and are alerted by browser notification or email when a space opens — no app required.
Digital waiting lists remove the physical line so customers can wait wherever they choose. Live position updates and 'you're next' alerts keep them informed, cut perceived wait time, and reduce walk-aways and crowding at your door.
No. SkipTheWaits runs entirely in the browser. Customers join and track their queue position from any smartphone, with no app install and no account to create.
Any business or organisation where people wait — restaurants, cafés, bars, hair salons, barbers, retail stores, clinics, dentists, pharmacies, banks, government offices and attractions. If you serve customers in person, SkipTheWaits adapts to your queue.