Legal

Terms & Conditions

Last updated: June 2026

1. Acceptance of Terms

By using SkipTheWaits, you agree to these Terms & Conditions. If you do not agree, you must not use the platform.

2. Use of the Platform

SkipTheWaits may be used by businesses to manage customer queues and by customers to join those queues. You agree to use the platform lawfully and not to misuse or attempt to disrupt the service.

3. Business Accounts

Businesses are responsible for the accuracy of their account information and the management of their queues. SkipTheWaits reserves the right to suspend accounts that violate these terms.

4. Customer Use

Customers joining queues do not need to create an account. By providing your name and contact details, you consent to those being used to manage your queue position and send relevant notifications.

5. Pricing and Payments

Subscription pricing is as displayed on our pricing page. Prices may change, but existing subscribers will be notified in advance. Every paid plan includes a 14-day free trial. A valid payment card is required when signing up, but no payment is taken until your trial ends. If you cancel before your trial ends, you will not be charged.

6. Cancellation

Business subscriptions may be cancelled at any time. Cancellation takes effect at the end of the current billing period. If you cancel during your free trial, no payment will be taken. After your trial, cancellation takes effect at the end of the current billing period.

7. Limitation of Liability

SkipTheWaits is provided 'as is'. We are not liable for any losses arising from service downtime, data loss, or technical issues beyond our reasonable control.

8. Intellectual Property

All content, branding, and software on this platform belong to SkipTheWaits. You may not copy, reproduce, or distribute any part of the platform without written permission.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For any questions about these terms, contact us at info@skipthewaits.com.