Last updated: June 2026
SkipTheWaits is a virtual queue management platform operated in the United Kingdom. We can be contacted at info@skipthewaits.com.
When customers join a queue, we collect their name, email address, and optional phone number. When businesses register, we collect business name, contact details, and account credentials. We also collect usage data to improve our service.
Customer data is used solely to manage queue positions and send notifications. Business data is used to operate accounts, process subscriptions, and provide support. We do not sell personal data to third parties.
Queue entry data is retained for analytical purposes for up to 12 months, after which it is permanently and automatically deleted. Account data is retained for the duration of your account and deleted upon request.
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@skipthewaits.com.
We use essential cookies to operate the platform. We do not use tracking or advertising cookies.
All data is stored securely and encrypted in transit. We take reasonable measures to protect personal data from unauthorised access.
We may update this policy from time to time. Continued use of the platform constitutes acceptance of any changes.
For any privacy-related enquiries, please contact us at info@skipthewaits.com.