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Queue management for dental practices

Let patients wait at home or in their car with live position updates and a 'your chair is ready' notification.

The problem for dentists

Waiting rooms get crowded and anxious

No visibility on how long the wait will be

Reception spends time managing the line

No data on appointment vs walk-in delay

How SkipTheWaits solves it

Patients scan a QR code to join the queue

They see live position and get a notification when called

Staff manage the queue from one dashboard

Wait-time data helps schedule peaks better

Benefits

1

A calmer, less crowded waiting room

2

Patients can wait off-site with updates

3

Free reception from line management

4

Higher patient satisfaction and reviews

Example customer journey

  1. 1

    Patient scans the QR code at reception or before they arrive

  2. 2

    They join the queue and see their position

  3. 3

    They wait at home, in the car, or in the waiting room

  4. 4

    They receive a notification when their dentist is ready

  5. 5

    They present their ticket and go through to the chair

Frequently asked questions

Do dental patients need an app?+

No. Patients scan a QR code and join in their browser with no app download.

Can dentists run appointment and walk-in queues together?+

Yes. SkipTheWaits manages walk-in queues alongside your appointment system.

Does this help with anxious patients?+

It lets anxious patients wait where they're comfortable and arrive only when called.

Ready to transform your queue?

Start your free 14-day trial, book a demo, or talk to our team about dentists.