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Queue management for events

Let attendees scan a QR code to join entry, bar or attraction queues and wait anywhere until called.

The problem for events

Big entry queues at peak

Bar and attraction queues build fast

No visibility on wait

Staff overwhelmed by crowd control

How SkipTheWaits solves it

Attendees scan a QR code to join a queue

They see position and get a notification

Staff call the next group from a dashboard

Analytics reveal the peak queues to staff

Benefits

1

Shorter, safer physical queues

2

Attendees wait comfortably

3

Better crowd flow and safety

4

Higher event satisfaction

Example customer journey

  1. 1

    Attendee scans the QR code at the entrance, bar or attraction

  2. 2

    They join the queue and see their position

  3. 3

    They wait at the bar or socialise nearby

  4. 4

    They receive a notification when it's their turn

  5. 5

    They step forward

Frequently asked questions

Can events run many queues at once?+

Yes. SkipTheWaits supports multiple queues—entry, bars, attractions—together.

Do attendees need an app?+

No. Attendees scan a QR code and join in their browser.

Related resources

Ready to transform your queue?

Start your free 14-day trial, book a demo, or talk to our team about events.