Crowds block entry and popular exhibits during peaks
Visitors can't tell how long popular experiences will take
Staff struggle to manage flow at busy moments
Visitors join the queue from a QR code
Live position and wait estimate on their phone
Notification when their entry or exhibit slot is ready
Smoother guest flow at entry and exhibits
A more enjoyable visitor experience
Less crowding and better safety
No app download for visitors
Visitor scans the QR code and joins the queue
They see their live position and wait estimate
They explore other exhibits or grab a coffee
They get notified and head to their experience
Yes — combine virtual queueing with timed slots to keep crowds manageable.
Absolutely. It handles walk-up and overflow, while booked visitors keep their slots.