Walk-ins and appointments collide at reception
Customers wait with no information
Frame-fitting and collection queues block the floor
No visibility on the wait
Customers scan a QR code to join the queue
They see position and get a notification
Staff manage multiple queues from one dashboard
Wait data reveals peak hours for staffing
A calmer practice floor
Walk-ins and appointments no longer clash
Customers wait comfortably
Higher satisfaction and reviews
Customer scans the QR code at reception
They join the right queue and see their position
They browse frames or wait nearby
They receive a notification when an optician is free
They go through for their appointment or collection
Yes. SkipTheWaits supports multiple queues for different services.
No. Customers scan a QR code and join in their browser.