Resources for journalists, partners and creators covering SkipTheWaits — the virtual queue system that lets customers join by QR code and get notified when it’s their turn.
SkipTheWaits Ltd is a UK-based technology company building virtual queue management software for businesses and organisations of every size. The platform turns physical lines into digital waiting lists so customers can join from their phone, track their place in real time and receive a notification when it is their turn — with no app download and no account required.
SkipTheWaits helps organisations modernise customer queues. The brand stands for simplicity, accessibility and a better waiting experience — for a single independent business or a global, multi-location operator alike.
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SkipTheWaits is a virtual queue system and queue management platform. Staff use a real-time dashboard to call, serve and recall customers; customers join by scanning a QR code, see their live position and get an email or push notification when it’s their turn. The platform includes queue analytics, multi-location management and operating-hours controls, and is designed to work without customers downloading an app.
Staff queue dashboard
Call, serve, recall and no-show customers from one screen.
Customer live position
Real-time position and wait time in the browser, no app.
Analytics overview
Peak hours, throughput and wait-time trends.
High-resolution screenshots available on request.
SkipTheWaits was founded to fix a problem everyone recognised but few had solved: the physical queue. Standing in line wastes time, crowds entrances and drives customers away before they’re served.
The team built a modern digital platform so any business — from a single salon to a multi-site hospital — could manage customer flow intelligently, without complexity, contracts or an app for customers to download.
Today SkipTheWaits helps organisations reduce waiting times, improve customer experience and run more efficiently, wherever people queue.
For interviews, product images, the full logo pack or partnership enquiries, contact our team and we’ll respond within one business day.