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Queue management for museums

Let visitors scan a QR code to join an entry or exhibit queue and explore elsewhere until called.

The problem for museums

Long entry queues at peak

Visitors stand outside with no information

Exhibit queues block walkways

Staff juggle crowd control

How SkipTheWaits solves it

Visitors scan a QR code to join the entry or exhibit queue

They see position and get a notification

Staff call the next group from a dashboard

Analytics reveal peak visiting times

Benefits

1

Shorter, calmer physical queues

2

Visitors explore while they wait

3

Better crowd flow

4

Higher visitor satisfaction

Example customer journey

  1. 1

    Visitor scans the QR code at the entrance or exhibit

  2. 2

    They join the queue and see their position

  3. 3

    They wait in the café or elsewhere

  4. 4

    They receive a notification when it's their turn

  5. 5

    They enter the exhibit or museum

Frequently asked questions

Can museums run entry and exhibit queues separately?+

Yes. Multiple queues support entry and timed-exhibit lines separately.

Do visitors need an app?+

No. Visitors scan a QR code and join in their browser.

Related resources

Ready to transform your queue?

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